Knowledgebase/FAQ: Browsers / Operating Systems
PeopleSoft ORACLE blue screen
Posted by SPOC 1 on 13 March 2017 01:38 PM

Question: I keep getting a blue ORACLE PeopleSoft screen and does not let me login to PeopleSoft. What steps can I take to get back into PeopleSoft?

Answer: This is a browser issue. Clear the history in the browser, CLOSE out the browser completely then log back into PeopleSoft in that same browser. You will then be able to log back into PeopleSoft.

Here are the instructions on how to clear the history in different browsers. http://www.utsa.edu/utshare/docs/ClearBrowserCacheForSPOC.pdf

If you still have issues you may submit a SPOC ticket or call 210-458-7762



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