Knowledgebase/FAQ : UTShare/PeopleSoft > Technical > Browsers / Operating Systems
QUESTION: I keep getting a blue ORACLE PeopleSoft screen and does not let me login to PeopleSoft. What steps can I take to get back into PeopleSoft? ANSWER: This is a browser issue. Clear the history in the browser, CLOSE out the browser completely then...
QUESTION: When I open a document it does not give me the option or buttons to approve the document. What should I do? ANSWER: This may be a browser issue. Here are the instructions on how to clear your history, depending on which browser you are using. ...
QUESTION: I am not able to view certain fields or access certain areas I used to within PeopleSoft. ANSWER: This may be a browser issue. The link provided contains instructions on how to clear the history/cache in whichever browser you are using. Be sur...
QUESTION: I am unable to upload an excel spreadsheet from PeopleSoft. ANSWER:  UT Shared Services upgraded PeopleSoft with PeopleTool 8.55 over the July 30 - July 31, 2016 weekend and as a result of this upgrade, some users may be affected due to the to...
Generally speaking PeopleSoft 9.1 works with most browsers. i.e. Chrome, Firefox, and Safari are compatible. Check Browser Requirements on UTSA's UTShare/PeopleSoft website for browser specifics.
PeopleSoft is multi-platform, meaning it will work on multiple operating systems, including Windows and Mac.
PeopleSoft, as a web-based system, will work in both Internet Explorer, Mozilla Firefox, and Safari. Each browser, however, has requirements that must be met in order for PeopleSoft to function properly. For Browser Requirements, please visit the UTSha...